Cancellation & Refund Policy

You may request cancellation before a purchased service has been delivered or activated (e.g. before an ad slot is confirmed, or before a Featured upgrade is applied). Email manishsinghdewas@gmail.com with your name, registered email, transaction/order ID, and reason for cancellation.

Refunds may be considered where:

• Payment succeeded but the service could not be delivered due to an issue on our end
• A paid ad slot booking is rejected by us before it goes live
• You were charged incorrectly or more than once for the same service

Refunds are generally not available where:

• The service has already been delivered (e.g. Featured placement already applied, ad slot already live) for any part of its paid duration
• Incorrect information you provided prevented delivery
• The purchase violates our Terms & Conditions

If you accidentally pay twice for the same service, contact us with the transaction details — verified duplicate payments are refunded.

Once approved, refunds are initiated through Razorpay, our payment service provider. The time for the amount to appear in your account depends on your bank, card issuer, or UPI app, and is outside our control.

Payments are processed by Razorpay. Razorpay does not independently decide whether a refund is issued — refund requests concerning a service purchased on StartupMap India should be directed to us, not Razorpay.

Email: manishsinghdewas@gmail.com
Phone: +91 70001 69166